FAQ

What are the sizes of each mentioned product?
A3 297 x 420
A4 210 x 297
A5 148 x 210
A6 105 x 148
DL 220 x 110
Business Card 85 x 55

All sizes in mm

In what format should I supply artwork?
We recommend that where possible you provide Artwork using High Res PDF but where this isn’t an option we can accept Quark, Illustrator and In-Design files with all fonts and pictures included – further information can be found in our section on Artwork. Where the artwork is incomplete we may need to apply a charge for amendments which we will advise you of prior to commencing any works.

What delivery times can I expect?
Once we have received approval of your proof, delivery will be within 3 working days.

How do I order?
To order simply, click on the price of your selected product, choose any optional extras and then make your way to the checkout where you will have to enter your details for delivery and payment.

If I need to have Clear Designs design the artwork for me, how will it take to receive a proof and how will this affect delivery time?
Proofs will be emailed within 24 hours and we will require your approval before printing comments. Delivery will be 3 working days from your approval of the proof.

I have had a bad experience with a printer in the past, how can I be assured of your quality?
At Clear Designs we work with the latest in printing technology which ensures top quality commercial standards are adhered to at all times.

Is it possible to arrange printing on a different type of paper to that listed on your site?
Yes, please send us your request and we will contact you to discuss options to suit.

I’d like a size which isn’t listed on your site, can you help?
Yes, please contact us with your requirements and we will be happy to assist.

What exactly is a "Print Ready File"?
A print ready file is a final piece of artwork that has been approved for colour and content with trim marks and a 3mm bleed. This allows us to print directly from the artwork without making any alteration to the artwork you have created.

What exactly is CMYK?
This relates to the colours we use to print full colour pictures and CMYK is the print and design terminology for Cyan, Magenta Yellow and Black.

What exactly do you mean by "Bleed"?
When your artwork is printed we use sheets larger than the dimensions you have ordered from us and trim to size using a guillotine to ensure that design is carried through to the outer edges. It is standard practice for a printer to request an additional 3mm bleed area to ensure that absolutely nothing is missed in this process.

Can I order by email?
Yes, please send any enquiries or artwork to info@cleardesigns.ie and we will contact you in order to process payment or with any queries relating to the order.

What happens if I’m not available when the courier calls?
If our courier cannot deliver the package, they will attempt to deliver again on the next working day or make an arrangement so that it can be collected from their local depot.

Will your package be branded by Clear Designs?
No, we are aware that some customers prefer discreet packaging and therefore all of our print jobs are forwarded in plain paper with our address printed merely for information purposes.

What is your payment policy?
Payment in full will be required on all orders and can be made via our website which accepts all major credit and debit cards. Further information in relation to our payment policy can also be located within our website terms and conditions.